Bennett Carroll Solicitors

We would like to express our special thanks to solicitor Flame Clark for the tremendous help she provided during our home buying process. Thanks to her timely follow-ups, extensive professional knowledge, and valuable advice, she helped us 1) avoid purchasing an investment property that could have caused future disputes, 2) obtain a waiver of the penalty that we would have incurred. Here is what happened: After we decided to purchase the property, we contacted your firm immediately. Flame followed up straight away and reviewed our contract. As this was our first time dealing with an old property built in 1996, we had no idea that older townhouses were managed differently from those under the current community title scheme. Instead, they fall under the BUGTA Scheme which is essentially a self-managed body corporate arrangement. During our communication with the sales agent, he had never explained this point, so we didn’t realize this could lead to further disputes. I sent through the signed contact right away – even though it was after 8pm. She called me early the next morning 8am to explain the potential issues. Because the BUGTA scheme is outdated, responsibilities related to property maintenance are often unclear. Since this was an investment property and considering the potential disputes that could arise in the future, we decided to pull over our offer. However, the contract has been signed and was unconditional, which meant we would face a penalty. We tried communicating with the agent, but they refused to negotiate. In the end, thanks to Flame’s efforts, we were able to have the penalty waived. We are sincerely grateful for the significant assistance Flame provided in our case. This letter is to express our heartfelt appreciation. Cheers, Coy and Annabelle