Genuine Legal WA is a family law firm based in Perth, Western Australia, providing expert legal services in divorce proceedings, parenting matters, property settlements, and wills and estates. Their team of highly skilled and knowledgeable legal professionals offers accurate and well-informed advice tailored to meet each client's unique needs.
The firm specializes in family law, including divorce proceedings, parenting matters, property settlements, wills and estates, and violence restraining orders. They prioritize a child-focused approach and strive to make the legal process as smooth as possible for their clients.
Genuine Legal WA is located in Perth, Western Australia, with their office situated at Suite 7, 342 Albany Highway, Victoria Park WA 6100. They serve clients in the Perth area and surrounding regions.
The firm's notable expertise lies in their commitment to transparency, trust, and integrity. They provide fixed-fee quotes for all family law services, ensuring clients have a clear understanding of their costs. Their team is dedicated to delivering exceptional customer service, and their client-centric approach has earned them numerous positive testimonials.
Genuine Legal WA offers a unique approach to family law, focusing on transparency, trust, and integrity. They provide a free one-hour initial consultation, allowing clients to discuss their case and receive advice without obligation. The firm also offers fixed-fee quotes and payment plans
Andrea is an understanding and professional lawyer. Expert in her field and never had a poor experience with her, I’ve referred clients to her and all have had nothing but positive feedback. She’s great to work with in a stressful time
I had an extremely disappointing experience with Andrea King from Genuine Legal WA. As a single mother seeking Family Court advice, I approached her hoping for guidance and support. Instead, I was met with a complete lack of respect and compassion. Andrea consistently talked over me, dismissed my concerns, and was blatantly rude throughout the interaction. She made me feel unheard and undervalued, which is the last thing anyone in a vulnerable position should experience when seeking legal help. It's clear that Andrea lacks the empathy and understanding needed to assist women navigating family law matters. Her attitude left me feeling disrespected and unsupported. I would never engage this law firm based on my interaction with her. Genuine Legal WA should reconsider how they approach clients, particularly single mothers seeking help during difficult times. She clearly doesn't have children as a self proclaimed 'cat lady' and that's probably for the best.
Andrea and the team at GLWA are professional and efficient. Andrea is a straight shooter and keeps it real. Continually updating me on progress. I felt supported and in good hands throughout my time with Andrea. I would have no hesitations using GLWA In the future and would recommend to others. Thank you again to all involved in my case. Regards Scott
Thankyou Andrea for your professionalism and support. I highly recommend anyone needing assistance with family law to give Andrea a call.
The good: Cheap rates, 1hour free initial consult, fixed fee great if your legal matter is straightforward (but family law never is). The bad: Impersonal service (online platform for communication not email), many minor errors in drafting of documents, not having questions answered, poor communication (being forwarded correspondence from the other parties lawyer at midnight with no explanation of what it means), no complaints process -when I asked how I can go about making a complaint about my experience with Genuine Legal I was advised in writing to make a report to Legal Practice Board WA (LPBWA) instead. Money still sitting in the trust account, but I chose to leave Genuine Legal and found a much better lawyer. The other lawyer communicated around sensitive family law matters much better, and were transparent with their services. Update 20/08/2024 - LPBWA reviewed my complaint, and contacted Ms King, and closed my case with no resolution as they could assist no further. Ms King declined any of my requests for a refund or explanation about the vaguely worded contract. She provided no other option for resolution. Ms King confirmed Genuine Legal do not have a complaints policy, but stated it is not required as per LPBA. This is all in written correspondence. Update: 24/09/2024 - Received an email from LPBWA stating Ms King contacted them requesting to ask me to take down my 'disparaging' review. LPBWA stated they cannot compel me to do so, but did advise me to seek legal advice as Ms King stated to them, if it was not removed she will proceed with legal action. As seen, Ms King then commented on my post on approximately 26/09/2024 accusing me of lying, stating my review was defamatory and stating she would be forced to consider further action if my review was not removed immediately.
Suite 7/342 Albany Hwy, Victoria Park WA 6100, Australia