Northern Territory Consumer Affairs, based in Casuarina, NT, is a government agency dedicated to protecting the rights of consumers and providing guidance to businesses. With a strong focus on consumer protection, the agency assists with issues related to the purchase of goods and services, residential tenancies, and residential building disputes. The team at Northern Territory Consumer Affairs is committed to helping both consumers and businesses understand their rights and responsibilities under the Australian Consumer Law.
The agency's approach is centered around providing clear and concise information, as well as offering practical advice and support. By doing so, they aim to empower consumers to make informed decisions and promote a fair and competitive marketplace. With a range of resources available, including fact sheets, guides, and online tools, Northern Territory Consumer Affairs is an invaluable resource for anyone looking to navigate the complexities of consumer law in the Northern Territory.
The team's expertise and experience in consumer affairs are evident in their comprehensive range of services, which include assisting with complaints and disputes, providing information on consumer rights, and offering guidance on contracts and product safety. Whether you're a consumer or a business, Northern Territory Consumer Affairs is dedicated to helping you understand your rights and responsibilities, and to promoting a fair and safe marketplace for all.
With offices located in Darwin and Alice Springs, Northern Territory Consumer Affairs is accessible to people across the territory. The agency can be contacted via phone, email, or in person, and also has a range of online resources and social media channels available for those who prefer to access information digitally. By reaching out to Northern Territory Consumer Affairs, you can gain a better understanding of your rights and responsibilities, and get the support you need to navigate the complexities of consumer law.
Northern Territory Consumer Affairs has a range of practice areas and specializations, including:
The agency's team of experts has a deep understanding of the Australian Consumer Law and its application in the Northern Territory. They are well-equipped to provide guidance and support on a range of consumer-related issues, and to help businesses understand their obligations and responsibilities under the law.
Some notable services offered by Northern Territory Consumer Affairs include the MyFuel NT web app, which helps consumers find the cheapest fuel prices in their area, and the Consumer Conciliation Request service, which provides a free and impartial dispute resolution process for consumers and businesses.
By providing these services and resources, Northern Territory Consumer Affairs is helping to promote a fair and competitive marketplace in the Northern Territory, and to protect the rights of consumers and businesses alike.
Northern Territory Consumer Affairs has two office locations, one in Darwin and one in Alice Springs. The Darwin office is located at 1st Floor, The Met Building, 13 Scaturchio Street, Casuarina NT 0810, and the Alice Springs office is located at Ground floor, Green Well Building, 50 Bath Street, Alice Springs.
The agency's geographic focus is on providing services and support to consumers and businesses across the Northern Territory. They have a range of resources and services available to help people in remote and regional areas, including online tools and phone and email support.
By having offices in both Darwin and Alice Springs, Northern Territory Consumer Affairs is able to provide accessible and convenient services to people across the territory. The agency's team is committed to helping everyone, regardless of their location, to understand their rights and responsibilities under the Australian Consumer Law.
Some of the key areas served by Northern Territory Consumer Affairs include Darwin, Alice Springs, Katherine, Tennant Creek, and Nhulunbuy. The agency also provides services and support to people in remote and regional areas, including indigenous communities and rural towns.
Northern Territory Consumer Affairs has a range of notable expertise and industry focus areas, including:
The agency's team has a deep understanding of the unique challenges and issues faced by consumers and businesses in the Northern Territory. They are well-equipped to provide guidance and support on a range of consumer-related issues, and to help businesses understand their obligations and responsibilities under the law.
Some notable initiatives and programs offered by Northern Territory Consumer Affairs include the MyFuel NT web app, the Consumer Conciliation Request service, and the agency's indigenous consumer outreach program. These initiatives demonstrate the agency's commitment to promoting a fair and competitive marketplace in the Northern Territory, and to protecting the rights of consumers and businesses alike.
By providing these services and resources, Northern Territory Consumer Affairs is helping to build a stronger and more resilient consumer protection framework in the Northern Territory. The agency's expertise and industry focus areas are highly regarded, and their services are an invaluable resource for anyone looking to navigate the complexities of consumer law in the territory.
I was really struggling with my rental contract,but the staff helped me with great care and kindness,giving me a lot of relief. I’m not fluent in English,but she patiently explained everything to me using a translation app. I was so grateful to be able to consult with her. Thank you so much.!
Clear and helpful advice about a tenancy dispute. Followed up with us a week on and said they'd contacted the landlord's agent to explain things the same way they'd explained them to us. Didn't deter the agents, but it was above and beyond what I expected from them when I called with a question.
Found staff member friendly and veryhelpful. Even had a 'return phone call' to clarify a point :-)
The staff are very friendly and have helped me with the correct advice.
13 Scaturchio St, Casuarina NT 0810, Australia