Pine Rivers Community Legal Service

The most appalling service. I attended the Thursday night service to be told that I couldn’t be helped due to the dimension of my matter, which I understood. They only had another appointment available in 3 weeks time, which I equally understood and patiently waited for. On the day, I arrive and this very arrogant, blonde short lady that I wish I knew the name of, approaches me asking what I was there for. I explained and she told me to wait. 2 minutes later comes back and tells me where to go. Once I started saying why I was there for she started talking over the top of me, in a very condescending way, and continue to say that she didn't have the time to help me and she didn’t think she was able to. No soft skills whatsoever and not remotely interested to help at all. Lady, I don’t think anybody has pointed a gun to your head to be working at a legal centre, all you are doing is perpetrating the emotional abuse on all the people that walk through that door have gone through most likely in the hands of other people. So please pull your head in and go and work somewhere else , because nobody deserves to deal with your lack of professionalism, compassion and care. I think the most appropriate job for you would be to clean toilets and bathrooms where you don’t need to speak to anyone therefore no opportunity to cause any further damage.